COOKING TOGETHER SINCE 2003
COOKING TOGETHER
SINCE 2003
“I’ve been working with Tefal for nearly two decades now. I just love their pans – they’re my go-to at home for everyday cooking. Together, we’ve developed some brilliant cookware that I hope will inspire you in your own kitchen. Also, and most importantly, we’re both striving for the same thing: to get more people cooking delicious, nutritious food from scratch.”

- Jamie Oliver
English celebrity chef,
former restaurateur and cookbook author
Durable non-stick coating infused
with titanium for years of healthy dishes that require none to minimal use of cooking oil, promoting a healthier dietary lifestyle.
Safe non-stick coating
with no perfluorooctanoic acid (PFOA), no lead and no cadmium*.
Compatible with gas, electric and induction cookers
with Tefal’s Thermo-Fusion integral technology for even heat distribution and efficient cooking.
User-friendly design
with Thermo-Signal technology to indicate optimum cooking temperature, brings out the best in your fresh ingredients without overcooking.
Perfect for cooking healthy sauces, stews, soups, braised dishes and even paella.
Elegant and durable design
from stove cooking to oven baking, directly to serving meals on your table.
Comes with a lid made of stainless steel
excellent for heat retention.
Stainless steel riveted handles
for safer handling.
*Stricter controls than those required by current food contact regulations.
PWP
Tefal Ingenio
4-pc Spatula Set (319730)
Get the Tefal Ingenio 4-pc Spatula Set at RM59/B$18 (No PV/BV), worth RM119/B$36, when you purchase any Tefal Jamie Oliver Cookware.
Tefal Ingenio 4-pc Spatula Set consists of:
1 pc Ladle
1pc Straining Spoon
1 pc Turner
1 pc Spoon
Features:
  • Heat-resistant up to 230°C
  • No harmful BPA or phthalates
  • Robust and durable construction
  • With a silicone ring on handle to rest the utensils on the edge of your cooking pan
MORE INFORMATION
For household use only.
Warranty:
  • 2-year warranty against manufacturing defects and parts only.
  • 10-year warranty against manufacturing defects on stainless steel material.
Please register for 2-year warranty via the link below:
Tefal e-warranty register link: E-warranty Registration | TEFAL
Warranty Terms & Conditions:
Tefal Frypan and All-In-One Pot, kitchen utensils along with their accessories are covered by Tefal against any material or manufacturing defect, for 2 years from the date of purchase or delivery date, in the country of purchase. In the event of a problem, the user must contact their local Tefal Customer Services. Once the product has been received and the warranty and defect have been confirmed, a new product or equivalent will be sent in exchange, or a repair will be carried out. Under the terms of this warranty, Tefal has no further obligations other than to replace a faulty product. Tefal shall not be obliged to replace any product which is not accompanied by a valid proof of purchase.
Exclusions:
This commercial warranty does not cover damage arising from shocks, improper use, failure to follow the instructions for use and maintenance, or as a result of an unauthorised modification or repair. It also does not include normal product wear and tear, nor the following cases:
  • Overheating due to prolonged exposure to the heat from a flame or when empty
  • Stains, discolouration or scratches on the inside or outside
  • Any accident caused by fire, flood, man-made or natural etc.
  • Dust or insects getting inside the product (excluding appliances with features specifically designed for insects)
  • Professional use or in the workplace
  • Damage when product is knocked or dropped
  • Damage from thermal shocks
Warranty is limited to the Repair or Replacement of Tefal products to manage problems due to the manufacturing defects of products.
  • There is no onsite (door to door) warranty repair or service for customers.
  • No automatic replacement for any product, unless Tefal’s authorised service provider (centre) is informed.
  • Any product which becomes faulty within 10 days of purchase with proof that it is under warranty with receipt, shall be given a new replacement once checked and verified by Tefal’s authorised service provider (centre).
  • The product should be brought by the customer to the Tefal service centre (Repairers List | Tefal) for inspection of warranty document and repair.
  • If the product can be repaired, it will be repaired and returned to the end consumer by the Tefal service centre (Repairers List | Tefal).
  • For products that are under warranty, service centre charges will be waived.
  • In the case of out-of-warranty repair, the service centre will charge the cost to the customer.
Non-stick cookware warranty:
The non-stick coating is covered for 2 years against blistering and peeling. This warranty does not cover sticking or damage caused by incorrect use nor by any of the cases that are listed above. Tefal ensures that the non-stick coating complies with regulations covering materials that come in contact with food.
Additional warranty for Jamie Oliver products made of stainless steel:
Jamie Oliver by Tefal stainless steel products have a 10-year warranty from the date of purchase or delivery date, against any faulty materials or workmanship related to the stainless steel material, provided the product is used in accordance with the manufacturer’s recommended product instructions. This warranty does not include any damage due to inappropriate use or resulting from knocks, falls, yellowing and bluing, or in other exclusion cases listed as above in the Tefal warranty.
How to Claim for Warranty:
  • Send an email to gsmconsumer@groupeseb.com or WhatsApp the Tefal online advisor (https://bit.ly/AskTefalNow) or call the service centre (CCD) Hotlines (Repairers List | Tefal)
    General Enquiry
    gsmconsumer@groupeseb.com
    Monday – Friday, 9am – 5pm (except public holidays)
    WhatsApp
    Monday – Saturday, 8.30am – 4.30pm (except public holidays)
  • The product should be brought by the customer to the Tefal service centre for inspection of warranty document and repair.
    Tefal service centre locations: (Repairers List | Tefal)
  • For Brunei, please return the defect products to the Amway Brunei Shop. The Amway Brunei Shop will consolidate the item and courier to Miri (Tefal service centre) for servicing. It will take approximately 1 month for return to Amway Brunei.
  • If the product can be repaired, it will be repaired and returned to the end consumer by the Tefal service centre (Repairers List | Tefal)